Flex 122SS.BXR Single Sided Fireplace Insert

Do I need to service my ethanol fireplace in any way?

Yes, normal maintenance and care is very important! Instructions are included in the Installation, Operating and Maintenance Manual supplied with your EcoSmart Fire product.

Are ethanol fireplace inserts difficult to install?

Unlike gas fireplaces or traditional wood burning fireplaces, our ethanol fireplace inserts require no venting, no gas line, no electricity - eliminating the need and cost of three sub contractors. They are simply mounted into the constructed main wall framework with the appropriate opening size for the fireplace insert selected. EcoSmart Fire’s ethanol fireplace inserts are extremely flexible and can be incorporated at any stage of your interior decorating, renovating or building works. For detailed specifications please contact us.

How do I fill my ethanol fireplace?

With EcoSmart Fire’s proprietary tools and procedures, filling your ethanol fireplace with e-NRG bioethanol fuel is fast and easy.

Step 1: Remove the bottle nozzle cap and carefully insert into the filling point

Step 2: Push and hold the green button. The nozzle will automatically stop filling once the reservoir is full.

Step 3: Replace the nozzle cap.

You can view a step-by-step filling video.

How do I clean my EcoSmart Fire ethanol burner?

Cleaning of the ethanol burner should be done only after you have used 50 litres of fuel or as soon as you notice a black residue forming around or on the burner. Before starting, make sure the burner is off, empty of ethanol, and at room temperature. Spray a multi-purpose cleaner on the surface of the burner and wipe with cloth, making sure to wipe in the direction of the grain. If material has fallen into the ethanol fireplace burner use a vacuum cleaner to remove debris through the burner opening. If your burner smells unusually strong after extensive use, remove the empty and room temperature burner from its surround and wash in hot, soapy water. Rinse thoroughly under running water and wait until the burner is completely dry before placing it back into its surround and reusing. View this video of the simple cleaning process here: https://youtu.be/VqHg9mXOc0U

Note: Stainless steel will rust or corrode over time if contamination or debris is not cleaned or removed immediately. When not in use, we recommend that you protect your ethanol fireplace from water damage or corrosion with a protective cover and the regular use of the burner lid included with your model.

Is Bioethanol easily obtainable?

Yes, you can have fuel delivered to public and private premises in many countries.

Do ethanol fireplaces smell?

All heating appliances have their own smell be it gas, wood or electric - ethanol fireplaces are no different. e-NRG ethanol fuel is made of fermented plants like sugarcane or corn and is essentially a liquid alcohol. To safely make “de-natured” and unfit for consumption, substances have been added. The burning of these substances may cause a slight smell upon initial lighting and when the flame is extinguished – similar to when you blow out a candle. e-NRG ethanol fuel is the only fuel recommended for your EcoSmart Fire ethanol fireplace. e-NRG ethanol fuel has the lowest odor and longest burn time on the market. The nice thing about using ethanol is that it’s not dry like gas or smokey like wood.

Can EcoSmart Fires be installed everywhere?

Almost everywhere! EcoSmart Fires cannot be installed into small rooms that are less than our minimum room size which is burner specific. For all other installations, you must comply with our compulsory clearances and installation instructions. Approval from building authorities may be required prior to installation in your area. Please make sure you contact appropriate parties before installing your EcoSmart Fire.

Do bioethanol fireplaces produce heat?

Yes, although it does depend upon the size of the fireplace and also the size of the room itself. But a fire of an appropriate size can produce a good level of heat when considered properly in terms of its actual output and how it is positioned in the space. Bioethanol fires are a secondary source of heat that deliver a myriad of lifestyle benefits that can’t be achieved from primary heat sources such as radiators or reverse cycle air conditioning.